CONTACT CXMetricWorks
Let’s make quality management simpler.
Have a question about our tools, need help using the QA Scorecard Calculator, or want to suggest a new feature? Send us a message—we would be happy to hear from you.
We’re Here to Help
Whether you need assistance, want to share feedback or have an idea for a useful BPO or CX tool, please get in touch.
You can contact us regarding:
- Help with the QA Scorecard Calculator
- Technical problems or incorrect results
- Feature requests and tool suggestions
- Feedback about CXMetricWorks
- Content corrections
- Business or collaboration enquiries
- Response Time - We aim to respond to genuine enquiries within two business days.
- Location - New Delhi, India
Your feedback helps us build more useful tools for BPO, quality assurance and customer-experience professionals.
Send Us a Message
FAQs
Find quick answers to common questions about CXMetricWorks and our tools.
Is the QA Scorecard Calculator free?
Yes. The calculator is free to use and does not currently require registration.
Can I customize the scorecard parameters?
Yes. You can edit parameter names and weights and add additional metrics based on your process requirements.
Can I suggest a new CX or quality tool?
Absolutely. Select “Suggest a Feature” in the contact form and explain the workplace problem you would like the tool to solve.
Can CXMetricWorks provide customized enterprise software?
CXMetricWorks currently focuses on accessible online tools and resources. You may still contact us to discuss your requirement or collaboration idea.